Care guide
Descaling is preventative maintenance.
Minerals in water can leave scale inside a coffee machine. Understanding your water quality and following the manufacturer’s care instructions helps you choose an appropriate maintenance routine.
Call it calcification or lime scale; it is the mineral build-up that clogs boilers, slows water flow and eventually leads to poor performance or machine failure. Regular descaling or decalcifying helps ensure a long service life.
What is scale?
Minerals can come out of solution when water is heated and deposit themselves in the water-carrying parts of an espresso or coffee machine. Boilers and other places where water sits still are often worst affected. Hard water areas and machines with high daily use can build scale faster.
Is scale a problem?
Scale can restrict water flow, reduce boiler capacity and affect heating. There is no single descaling interval that suits every coffee machine: water hardness, usage and the manufacturer’s instructions all matter. A water hardness test can help you understand your water supply. If you are unsure what your machine needs, ask our team about servicing and descaling.
Always follow the machine manufacturer's instructions and use a suitable product. If the machine is heavily scaled, leaking or not heating correctly, ask a technician rather than forcing a cleaning cycle.
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